PRIVACY

Last updated: January, 2026

This Privacy Policy explains how SJM Ventures LLC, doing business as TopStack HR (“TopStack HR,” “we,” “us,” or “our”), collects, uses, and protects personal information when you visit topstackhr.com or use our services.

1. Who We Are

TopStack HR is a brand of SJM Ventures LLC, a North Carolina limited liability company.

Business Address:
SJM Ventures LLC
92 Cornerstone Dr, Suite 184
Cary, NC 27312

Privacy Contact:
privacy@topstackresume.com
1-800-568-7708

2. Information We Collect

We collect information necessary to deliver outplacement services and operate our business effectively.

Information You Provide Directly

This may include:

Name, email address, phone number
Resume and career history details
LinkedIn profile URLs
Uploaded documents (resumes, cover letters, offer letters, etc.)
Information submitted through forms or enrollment pages

Information Collected Automatically

When you visit our Site, we may collect:

IP address
Browser type and device information
Pages viewed and interactions
Referral sources

3. How We Use Information

We use collected information to:

Deliver outplacement services to participants
Manage employer purchases and program access
Communicate with employers and participants
Improve our website, services, and user experience
Meet legal, security, and compliance obligations

We do not sell personal information.

4. Participant Data & Employer Access

Participant information is handled confidentially.

Employers do not receive access to individual participant resumes, documents, or communications.
Employers may receive aggregated or high-level reporting (e.g., usage or progress summaries).
Participant data is never shared for marketing or recruiting purposes.

5. Data Sharing & Third-Party Services

We use trusted third-party providers to operate our services, including but not limited to:

Wix (website hosting)
Google Analytics
Stripe and Zoho Billing (payments and billing)
Gmail and Zapier (communications and automation)
WordPress (content tools)

These providers only access data as needed to perform their services and are required to maintain appropriate security safeguards.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to operate our website and measure performance.

Types of Cookies We Use

Essential cookies – required for site functionality
Analytics cookies – to understand site usage (e.g., Google Analytics)
Advertising cookies – used by platforms such as Google, Meta, LinkedIn, Microsoft Ads, and Wix

These cookies help us understand how visitors use our site and improve relevance. They do not give us access to personal files or sensitive participant data.

You can manage or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

7. International Users

While we primarily serve U.S.-based users, our services may be accessed internationally. By using the Site, you consent to the processing of your information in the United States.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information. However, no system can be guaranteed to be 100% secure.

9. Data Retention

We retain personal information only as long as necessary to:

Provide services
Meet legal and contractual obligations
Resolve disputes

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors.

11. Your Rights

Depending on your location, you may have rights to:

Request access to personal information
Request correction or deletion
Ask questions about how your data is used

Requests can be made by contacting us at privacy@topstackresume.com.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

privacy@topstackresume.com
1-800-568-7708